We are searching for a driven Analyst to join our growing Customer Operations team in Pune. In this role, you will be responsible for delivering exceptional customer service through our inbound chat platform. You will address customer inquiries promptly, transfer complex issues to the appropriate team members, and participate in the optimization of our customer service processes.
The ideal candidate will possess strong communication and interpersonal skills, a commitment to customer satisfaction, and a solution-oriented mindset. Exceptional analytical skills and the ability to manage multiple inquiries simultaneously are also crucial.
If you are eager about joining a challenging environment and making a significant impact on our customers, we encourage you to apply.
Looking for Inbound Chat Analyst in Pune! Become a part of Eclerx
Are you enthusiastic about providing exceptional customer assistance? Do you have excellent communication skills? If so, we recommend you to apply for the Inbound Chat Analyst role at Eclerx in Pune!
We are a fast-growing company that provides business process outsourcing (BPO). Our team is committed to delivering superior service to our clients.
As an Inbound Chat Analyst, you will be responsible for:
* Responding to customer queries in a timely and helpful manner
* Assisting with customer problems
* Recording customer history
A great opportunity to work with a thriving team and make a real impact. We offer a rewarding salary and benefits package.
If you are interested in this position, please submit your resume and cover letter click here to [email protected].
Customer Operations Inbound Chat Analyst Role at Eclerx
At Eclerx, we're seeking a driven and talented Individual to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Contact for our valued customers, providing real-time assistance through our online chat platform. You will Address a wide range of customer inquiries, from Technicalsupport to billing questions and Service information.
Your exceptional communication skills and Analytical abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!
- Responsibilities include:
- Promptly respond to customer inquiries via chat.
- Offer clear and concise solutions to customer issues.
- Maintain accurate records of all customer interactions.
- Work together with other departments to resolve complex cases.
Eclerx Pune Holds Openings for Talented Inbound Chat Analysts
Eclerx Pune is actively hiring talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. If you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for your skill set.
- As an Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
- Your responsibilities will include resolving customer inquiries, handling technical issues, and ensuring a positive customer experience.
- We are seeking individuals who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.
Apply now if you are a team player with a keen work ethic and a desire to make a difference. We offer a rewarding compensation package and a dynamic work environment.
Dynamic Opportunity for Growth: Inbound Chat Analyst at Eclerx
Are you a enthusiastic individual with a talent for interpersonal skills? Do you thrive in a fast-paced environment and enjoy helping others? If so, then Eclerx has an outstanding opportunity for you! We are currently seeking a talented Inbound Chat Analyst to join our growing team.
In this role, you will be the primary support for our valued customers via live chat. You will respond to inquiries in a timely and professional manner, ensuring a positive customer experience.
- Responsibilities include but are not limited to:
- Providing prompt and effective responses to customer inquiries.
- Guiding users through online processes
- Building rapport with customers
This is an opportunity to grow your skills in a dynamic environment. We offer a competitive salary and the chance to make a real impact. If you are ready to take on this fulfilling role, we encourage you to apply!
Jumpstart an Inbound Chat Analyst Career at Eclerx, Pune
Are you a passionate individual with exceptional communication skills? Do you excel in a fast-paced environment? If so, then consider this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.
As an Inbound Chat Analyst, you'll be the primary point of contact for customers seeking assistance via our online chat platform. You'll provide efficient and informative solutions to their inquiries, guaranteeing a positive customer experience.
- Your role will involve communicating with customers in a polite and welcoming manner.
- Candidates will also be responsible for resolving a spectrum of customer issues
- The company offers a stimulating work environment with opportunities for growth.